Leave your heart in Riga.

The Riga Tourism Development Bureau (RTAB) launched a marketing and communications campaign aimed to promote tourism in Riga for five weeks and invites travelers from Estonia, Russia, Lithuania, Norway, Finland, Germany and Sweden to visit Riga as an attractive destination.

What I like about that campaign:

I love that they have taken one leading idea and visualized it so well. The idea is that once you have visited Riga, you will leave your heart behind. Those hearts are a pleasure to look at and are Latvian by every meaning. The concept of the website is very organized and simple. As a regular tourist I find it as very easy to use while planning a getaway. So I love the brand design and web.

What I do not like about that campaign:

Live Riga consider their symbols – a heart which remains in Riga and the city as the birthplace of the tradition of Christmas trees – are sufficiently powerful and of use both in the West and the East. About that heart they are right. This heart is cute and won my heart, but as a true Estonian, I know that the tradition of Christmas trees originates form Tallinn (Wikipedia), so I consider this money bad spent in this country. They should have picked another approaching angle to Estonians.

They have also brought out that they will be active in social media. That’s good. The funny thing is that Facebook link leads me to nowhere. When I type in Live Riga it is not a community, it is listed as a person and displays only “Limited information”. Second option in Groups is Riga Escort. So much for the reputation-building attempt. In YouTube you can see five different videos starring a person correctly chosen to match the target countries. Those videos are quite boring narratives telling what the person speaking likes the most about Riga. These actually do not speak to me at all.Last but not least. The budget for the campaign is LVL 898,000 (EUR 1 222 909) !

But I still love that heart and probably will visit Riga in the future many times.